Service Support
SFS is about a lot more than just supplying vehicles. Regardless of how we arrange for the maintenance of your vehicle fleet, you will enjoy the support of the entire SFS organisation.
Our Fleet Desk, based at our head office in Northampton, is staffed by people who have come from a local authority, the armed forces or have many years experience of municipal vehicles and are able to provide both technical and practical support.
SFS also has a network of mobile engineers operating from fully equipped service vehicles. They are available to support our customers’ operations and enable us to provide a “hands-on” service when required. Our mobile engineers also support our workshops and ensure that we have sufficient resources available to meet those inevitable peaks in demand that arise from time to time.
Our customers are allocated a contract manager who will spend time getting to know you and your operation and hold regular contract review meetings. Your contract manager will also co-ordinate the various services offered by SFS.
Of course, if required, you also have full access to the Directors of SFS based in Northampton.
